Ingenuity Technology specializes in transforming 'time and material' based BPO offering to transaction, performance and judgment based business process outsourcing (BPO) offering. Ingenuity Technology leverages its domain expertise, world-class contact center infrastructure in both US and India. Ingenuity Technology has also created a Competency Center to further mature its expertise in transitioning from a Client in-house to a globally distributed outsourced call center.

Few development firms have the experience and technical knowledge to choose the perfect combination of technologies to produce the ultimate solution to your problem. Let Ingenuity Technology show you the possibilies today.

    Compliance

  • SCORM
  • AICC (e-Learning)
  • Sarbanes-Oxley (HR)
  • Sarbanes-Oxley (IA)
  • Sarbanes-Oxley (IT)
  • HIPPA (HealthCare)
  • Tread-Act (Automotive)
  • SDP-21
  • GLB and FCRA

    Contact Center Services

  • Outbound and Inbound Calling
  • Technical Support
  • Collection Calling
  • Authorization Calls
  • Surveys
  • Telemarketing
  • Verification Calls
  • Customer Inquiries
  • Customer Care
  • Order Capture
  • Help Desk
  • Training
  • Smart Routing

    Data Capture and Realization

  • Scanned data capture and quality verifications
  • Database cataloging
  • E-Survey Integration

    Human Resources

  • Long-term incentive and compensation management

    Telecom

  • Billing
  • Provisioning
  • Collections
  • Order entry etc

    Other BPO Services

  • E-Survey Integration
  • Web-Chat (Live) Integration
  • Application Capture
  • Claims Processing
  • Customer Correspondence
  • E-Care
  • E-mail response
  • Customer Database Maintenance
  • Recruiting Process Management
  • Back-office Support
  • Utilities - Remediation & Provisioning
  • Scanning/OCR and Data Entry and more

For more information

Call 248.548.5500


Inquires

For inquiries, comments, or more information please call 248-548-5500
or email: sales@ingenuitytech.com